Resena: Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
Dr. Roberto has skillfully managed to blend in-depth research with his straightforward and enjoyable style and, in doing so, painted a masterpiece that should be considered by any institution or individual looking to detect or solveproblems. Presenting cases and their lessons from multiple venues, he offers wisdom readily applicable to any arena. Duane Deal, Brigadier General, United States Air Force (Retired) Solvingproblems is one thing; finding them early enough to do something about it is quite another. In this entertaining book full of insight and examples, Michael Roberto provides managers with hands-on recommendations on how to avoid falling into decision-making traps by getting a step ahead. Sydney Finkelstein, Steven Roth Professor of Management, Tuck School of Business at Dartmouth, and author of Why Smart Executives Fail and Think Again In typical style, Mike Roberto gets right to the heart of major challenges facing businesses in today's rapidly changing landscape. He provides not only a burning platform for thinking differently, but also practical tools for busy leaders to implement following an 'action learning' approach. Jon Shepherd, Chief Learning Officer, Mars Inc. In Know What You Don't Know, best-selling author Michael Roberto shows leaders how to go beyond mere problem solving to uncover and address emergingproblems while they're still manageablebefore they mushroom into disaster! Roberto first identifies the diverse, sometimes surprising reasons whyproblems typically fester in the shadows, ignored and unaddressed. Next, he systematically introduces seven powerful solutions. You'll discover how to become a business anthropologist, observing how your employees, customers, and suppliers actually behave, not just how they're supposed to behave. Roberto shows how and when to circumvent your gatekeepers to see crucial raw datahow to connect the dots among issues that seem unrelated, but are really signs of a deeper patternhow to promote candor among front-line employeesencourage useful mistakes, and more. Along the way, Roberto offers powerful insights for overcoming the isolation trap so many senior executives face: the trap that can keep you assuming everything is fine, while your company'sproblems are spiraling out of control! / Watch your company's game filmand your competitors' Systematically understand how your company is really behaving and performingand how you really match up / Recognize the value of small failures Use smallproblems as a window on your systemand a signal of possible weaknesses elsewhere / Get beyond the numbers, to the reality Discover why too much formal analysis can actually hide your problemsand start leveraging the value of intuition / Become a true business ethnographer Observe your people in their natural settingand recognize what they're not telling you.

Idioma: INGLES
Categoría: Psicología, Autoayuda

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